Meet the Landlord
CEO
This is why Torus need exposing and why they avoid Social media!
Excessive use of the no reply policy and other imposed penalties escalating to injunctions for persistence.
Liverpool Warrington StHelensQuote Tweet
helen rigby
@helenrigby
Replying to @WeAreTorus and @Steve_Torus
2 Complaint have been made still not anywhere closer to being resolved. The fact the door has been removed 4 times already and needs to come out again in the space of 3.5 years. Currently on hold again due to no returned phone call from last week !
Welcome to a new era for Melwood...
Melwood will become a college & sporting hub
What is a scrutiny group?
A scrutiny group is a small group of residents who work independently to research a specific topic in depth to see if there are areas of improvement. These improvements could result in money saved, services changed or training programmes introduced.
What's the purpose?
The purpose of our Scrutiny Group is to scrutinise and report on Torus’ services. It holds the Company to account by challenging Service Teams to improve performance by identifying areas for improvement and offering recommendations. The tenant's perspective is an important part of this process.
The role
You will work alongside senior staff and tenant and leasehold representatives from across our three heartlands. The groups work is reported to the Landlord Operations Committee (LOC) who oversee and make decisions on local customer service standards and performance.
Available at https://www.torusconsultations.co.uk/tenant-voice
Torus are unapproachable antisocial ignoring accountability Regulations. Service for some psychological abuse for others.
MentalHealthAwarenessWeek @TorusFoundation @WeAreTorus Torus refusal to engage ignored enquiries regarding charity status as Torus are an exempt charity.
Torus Foundation
@TorusFoundation
Throughout the week we’ll be sharing ways our team help @wearetorus tenants improve their mood. From our health & wellbeing teams helping older residents
ConnectWithNature
to our employment & skills team helping the younger generation find work.
@NHFVirtual
Not the service we receive from Torus
@WeAreTorus unless no reply is a form of mental health support.
Torus Consultations Survey - SurveyMonkey
Shared ownership with a Social housing Landlord. Question Title. * 1. Torus as a shared ownership Landlord. Recommended. Not recommended.